Subscriptions purchased in iTunes or Google Play are subject to the policies those stores set. As web developers, we do not have access to billing and subscription information for the app stores. Users who subscribe via their app store (generally, directly through the app) will need to reach out to their app store to request a refund.
For subscriptions purchased via Stripe, there is a 30 day money back guarantee. We can offer this as we have access to the subscriptions in this server and cancel and process refunds. To qualify for a refund, users must reach out to either info@rpstrength.com or app.support@rpstrength.com requesting a refund within the first 30 days of their subscription. Refunds requested outside of this timeframe are not guaranteed.
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