Support Agent
Articles
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I have a referral code, but not sure where to enter it
In order to enter your referral code: 1. Navigate to https://rp.app/subscribe 2. Either create an account or if you already have an account click "Already have an account?"Note; If you already hav...
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I have a Google Play subscription, why can't I access it?
There are a several reasons why your device cannot find your account. For example: 1. Is the device logged into the same Google Play account as the one which the subscription was purchased under? 2...
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Fat Loss, Muscle Gain, or Maintenance; What diet type should I choose?
For the best results, it's best to focus either on Fat Loss OR Muscle Gain. If you'd like both, then getting a bit leaner first by choosing Fat Loss, and then choosing muscle gain AFTER you're done...
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How does the app count carbs?
The RP Diet app counts carbs as total carbohydrates minus fiber. For example, if a nutrition label displays 20 grams of total carbohydrates, of which 15 are dietary fiber, the app will display the ...
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What to expect in the first week
Hunger: It’s not uncommon to feel hungry and tired the first week. The reason: You may not be used to eating every 3 – 4 hours, and instead have either gone long periods of time without eating, gra...
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I am subscribed, but the app is telling me that I'm not
There are many cases that may cause the app to not find your subscription. In this article we will look at the most common subscription issues and solutions. Getting stuck on a subscription screen ...
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How the RP Diet Coach app different from other apps
The RP Diet Coach app is a digital diet coach and not a simple macro tracker. Most of the apps available in the App Store are apps designed to be used as a simple calorie or macro tracker. The RP D...
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I signed up though Stripe, why can't I access my subscription?
There are many cases that may cause the app to not find your subscription. In this article we will look at the most common subscription issues and solutions. 1. Please make sure you are logging in ...
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How do I manage my Stripe subscription?
This article will go into managing your subscriptions. Here you may edit your payment information, email address, view your billing history, and cancel your subscriptions. 1. Please navigate to ...
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I have a coupon code where can I enter it?
At RP we have many opportunities for discounts through; sales, athlete and affiliate codes, and other promotions. To use your coupon code: 1. Select an item you want, and place it in your cart. 2. ...