Support Agent
Articles
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Is the RP Diet Coach app the right product for me?
The RP Diet coach app is an excellent app for most folks. However, there are usability and health exceptions. 1. The app does require some basic knowledge of counting macros. If a user does not kno...
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An overview of RP’s 1:1 coaching
Thank you for your interest in our premier 1:1 diet and training coaching services! We design custom diets based around your goals, schedule, and physical stats (weight, body comp, etc). We then u...
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My app is crashing or not loading when I try to open it
Many factors may contribute to the app crashing, freezing, or long load times. The following steps are recommended before contacting support. (In fact, they are the first steps support will give yo...
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iTunes current version 1.21.16
New in 1.21.16 • Meals can now be saved over macros. Remember, with great power comes great responsibility. • Adds ability to lock food amounts. Rebalance will preserve existing amounts. Locks are ...
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Google Play current version 1.21.16
New in 1.21.16 • Meals can now be saved over macros. Remember, with great power comes great responsibility. • Adds ability to lock food amounts. Rebalance will preserve existing amounts. Locks are ...
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I Have An RP Gift Card, How Do I Check The Balance?
An RP Gift Card is a great way to gift your friends and loved ones RP products such as Templates, eBooks, apparel, and more! Note: The RP Gift Card may not be used on the RP Diet Coach app, the RP ...
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I have made a digital purchase: Where can I access these items?
Anytime a digital product is purchased from our main store, all items can be located in your downloads folder. 1. Navigate to www.rpstrength.com and click Sign In at the top right of the page: 2...
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Announcements from the RP team!
Our team has recently released RP Diet Coach app version 1.21In this version, we have improved the process of building meals, and made visual improvements to numerous screens in the app. We are als...
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How Do I Switch My Subscription Type?
At some point, you may wish to switch your subscription type from one type of a subscription to another. This may be to change from a monthly to a yearly plan, between different types of yearly pla...
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Setting up your diet: Choosing Diet Goals
We recommend choosing a very moderate goal when it's for the first time. We recommend a duration of 6-9 weeks for your first diet. We HIGHLY recommend you aim for the recommended goal or something ...