Support Agent
Articles
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How long until I receive my items?
Most will arrive 2-5 business days on top of the amount of days for the shipping method you have chosen. However, please allow up to 7 business days on top of the amount of days for the shipping me...
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Do I have to eat the same foods all the time?
Nope, we encourage our clients to eat a variety of foods both for health purposes and to prevent the diet from becoming stale. We have actively searched for as many acceptable alternatives as we co...
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Switching Your In-House Subscription Plan
In order to switch from one type of subscription to another you will need to: 1. Navigate to rp.app/manage 2. Log in with the correct email address or log-in method. If you previously Signed in wit...
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How do I manage my Stripe subscription?
This article will go into managing your subscriptions. Here you may edit your payment information, email address, view your billing history, and cancel your subscriptions. 1. Please navigate to ...
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How do I manage my iTunes subscription?
Users that subscribe to their app through iTunes are able to do most of their subscription management right from their device! ...
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How do I cancel my app subscription on my Apple device?
In order to cancel your subscription: 1. Please click "MORE" on the bottom right of the app. 2 .Select Settings 3. At the bottom of the screen select "Subscriptions" 4. You will be brought...
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How Do I Switch My Subscription Type?
At some point, you may wish to switch your subscription type from one type of a subscription to another. This may be to change from a monthly to a yearly plan, between different types of yearly pla...
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I am having issues logging into the app
I am stuck on the log in screenIf you typed in your information but getting stuck on this screen with no errors 1. Check to make sure that your app is up to date2. Make sure you are connected to t...