Support Agent
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I have a referral code, but not sure where to enter it
In order to enter your referral code: 1. Navigate to https://rp.app/subscribe 2. Either create an account or if you already have an account click "Already have an account?"Note; If you already hav...
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I entered a referral code, but was still charged full price!
There are some instances where users may experience an issue where they entered a referral code, but got charged a full price. There are also instances when users forget to enter a code or enter it...
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Expert Coaching FAQ
What medical conditions require working with an RD (Registered Dietitian)? Breastfeeding Heart Disease Thyroid Cancer PCOS Hyperthyroidism Weight loss surgery Gallbladder issues Please note tha...
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How does the app keep me safe while dieting?
The app will take into account your body, sleep schedule, workout schedule, and daily activity levels, and diet goals to create a personalized diet plan. As you weigh in over the course of your die...
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Can I drink coffee/tea or will the caffeine dehydrate me?
Yes. Both can even count towards your daily fluid goal, just remember to also consistently drink other fluids throughout the day. Caffeine is a mild diuretic, but if you drink a good amount of flui...
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What are the signs and consequences of dehydration?
The best method for assessing hydration status is to monitor the color of your urine. Your urine should be “light like lemonade,” NOT “dark like apple juice.” The darker your urine, the more dehydr...
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How much water should I drink every day?
Hydration needs are very individualized. Factors that affect hydration needs include your age, gender, size, exercise habits, e.g., type, duration, intensity, and also the climate you exercise in. ...
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How does alcohol affect my diet results?
Alcohol effect on Fat-Loss Increases Calories: Drinking alcohol contributes to your daily calorie intake. Plus, you’re more likely to indulge in high-calorie, high-fat foods, which further drives...
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Should I count cooking oil?
Yes. Please measure out the oil used during cooking for optimal results. To make life easier, try grilling or cooking with calorie free non-stick sprays instead. Check out our cookbooks for some gr...
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Why are healthy fats important?
Although it is important to not overconsume fats, there are many benefits to consuming fats. In fact, fats are essential for healthy hormone production. The only reason they are last on our list is...