Support Agent
Articles
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How to move a meal to a desired time
Although the app uses meal timing scientific principles to determine your meal times. If you are interested in changing up meal times, you may certainly do so: Please check out this quick tutorial:...
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Setting up your diet: Lifestyle and Schedule
Setting up your Lifestyle Note: Work night shifts or have a non-standard sleep schedule? Check out this quick tutorial on entering your sleep. Lifestyle can be edited as needed, and is not set in ...
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Can RP Templates be Printed?
Yes, all of our templates are printable with the exception of templates that require regular feedback, such as our Male and Female Physique Templates and Custom Training Templates.
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Gym-Free Templates (FAQ)
What equipment will I need to use RP Gym-Free (and where can I get it)? A basic set of dumbbells, which can be purchased at a number of online stores or traditional retailers (see below). This ...
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Simple Training Templates (FAQ)
Who are these templates for? Anyone seeking to improve their overall shape and fitness without spending more than an hour or so at the gym per workout. Great for newer lifters, who've been weig...
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How weekly reviews/adjustments work
Our app triggers weekly adjustments after your last weekly weigh-in. These adjustments are recommendations made based on your progress, lifestyle, goals, and many other factors. Note: Once adjustme...
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How do I cancel my app subscription on my Android device?
In order to cancel your subscription: 1. Please click "MORE" on the bottom right of the app. 2 .Select Settings 3. At the bottom of the screen select "Subscriptions" This will take you to ...
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How do I cancel my app subscription on my Apple device?
In order to cancel your subscription: 1. Please click "MORE" on the bottom right of the app. 2 .Select Settings 3. At the bottom of the screen select "Subscriptions" 4. You will be brought...
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Why are there meals scheduled during my sleep hours?
In some cases, users may see meals scheduled during the hours they should be sleeping. In these cases, you will want to make sure that your sleep is appropriately set for each day this is occurring...
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I entered a referral code, but was still charged full price!
There are some instances where users may experience an issue where they entered a referral code, but got charged a full price. There are also instances when users forget to enter a code or enter it...