Support Agent
Articles
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Simple Training Templates (FAQ)
Who are these templates for? Anyone seeking to improve their overall shape and fitness without spending more than an hour or so at the gym per workout. Great for newer lifters, who've been weig...
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How weekly reviews/adjustments work
Our app triggers weekly adjustments after your last weekly weigh-in. These adjustments are recommendations made based on your progress, lifestyle, goals, and many other factors. Note: Once adjustme...
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How do I cancel my app subscription on my Android device?
In order to cancel your subscription: 1. Please click "MORE" on the bottom right of the app. 2 .Select Settings 3. At the bottom of the screen select "Subscriptions" This will take you to ...
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How do I cancel my app subscription on my Apple device?
In order to cancel your subscription: 1. Please click "MORE" on the bottom right of the app. 2 .Select Settings 3. At the bottom of the screen select "Subscriptions" 4. You will be brought...
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Why are there meals scheduled during my sleep hours?
In some cases, users may see meals scheduled during the hours they should be sleeping. In these cases, you will want to make sure that your sleep is appropriately set for each day this is occurring...
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I entered a referral code, but was still charged full price!
There are some instances where users may experience an issue where they entered a referral code, but got charged a full price. There are also instances when users forget to enter a code or enter it...
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I have a referral code, but not sure where to enter it
In order to enter your referral code: 1. Navigate to https://rp.app/subscribe 2. Either create an account or if you already have an account click "Already have an account?"Note; If you already hav...
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I have a Google Play subscription, why can't I access it?
There are a several reasons why your device cannot find your account. For example: 1. Is the device logged into the same Google Play account as the one which the subscription was purchased under? 2...
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Fat Loss, Muscle Gain, or Maintenance; What diet type should I choose?
For the best results, it's best to focus either on Fat Loss OR Muscle Gain. If you'd like both, then getting a bit leaner first by choosing Fat Loss, and then choosing muscle gain AFTER you're done...
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How does the app count carbs?
The RP Diet app counts carbs as total carbohydrates minus fiber. For example, if a nutrition label displays 20 grams of total carbohydrates, of which 15 are dietary fiber, the app will display the ...