Support Agent
Articles
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Accessing your Diet Cert Course
In order to access the content of your course, please navigate to this Google Drive folder which contains the following: RP E-Book Library: All of the RP e-books that were made available for FREE ...
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Switching Your In-House Subscription Plan
In order to switch from one type of subscription to another you will need to: 1. Navigate to rp.app/manage 2. Log in with the correct email address or log-in method. If you previously Signed in wit...
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What is the difference between the RP Diet App and the Simple Science Diet, and should I get both?
The Simple Science Diet offers an incredibly straightforward approach with no calorie counting, macro tracking, or complex calculations. It's ideal for both beginners and seasoned dieters who are l...
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Expert Coaching FAQ
What medical conditions require working with an RD (Registered Dietitian)? Breastfeeding Heart Disease Thyroid Cancer PCOS Hyperthyroidism Weight loss surgery Gallbladder issues Please note tha...
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How do I cancel my Stripe subscription?
In order to cancel your Stripe Subscription: 1. Please navigate to rp.app/manage 2. Click "Already have an account, and sign in: 3. Click on in the top left corner and select 4. Click "Manage S...
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Is the RP Diet Coach app the right product for me?
The RP Diet coach app is an excellent app for most folks. However, there are usability and health exceptions. 1. The app does require some basic knowledge of counting macros. If a user does not kno...
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An overview of RP’s 1:1 coaching
Thank you for your interest in our premier 1:1 diet and training coaching services! We design custom diets based around your goals, schedule, and physical stats (weight, body comp, etc). We then u...
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My app is crashing or not loading when I try to open it
Many factors may contribute to the app crashing, freezing, or long load times. The following steps are recommended before contacting support. (In fact, they are the first steps support will give yo...