Support-Agent
Articles
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Switching Your In-House Subscription Plan
In order to switch from one type of subscription to another you will need to: 1. Navigate to rp.app/manage 2. Log in with the correct email address or log-in method. If you previously Signed in wit...
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What is the difference between the RP Diet App and the Simple Science Diet, and should I get both?
The Simple Science Diet offers an incredibly straightforward approach with no calorie counting, macro tracking, or complex calculations. It's ideal for both beginners and seasoned dieters who are l...
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Expert Coaching FAQ
What medical conditions require working with an RD (Registered Dietitian)? Breastfeeding Heart Disease Thyroid Cancer PCOS Hyperthyroidism Weight loss surgery Gallbladder issues Please note tha...
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How do I cancel my Stripe subscription?
In order to cancel your Stripe Subscription: 1. Please navigate to rp.app/manage 2. Click "Already have an account, and sign in: 3. Click on in the top left corner and select 4. Click "Manage S...
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Is the RP Diet Coach app the right product for me?
The RP Diet coach app is an excellent app for most folks. However, there are usability and health exceptions. 1. The app does require some basic knowledge of counting macros. If a user does not kno...
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An overview of RP’s 1:1 coaching
Thank you for your interest in our premier 1:1 diet and training coaching services! We design custom diets based around your goals, schedule, and physical stats (weight, body comp, etc). We then u...
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My app is crashing or not loading when I try to open it
Many factors may contribute to the app crashing, freezing, or long load times. The following steps are recommended before contacting support. (In fact, they are the first steps support will give yo...
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iTunes current version 1.21.16
New in 1.21.16 • Meals can now be saved over macros. Remember, with great power comes great responsibility. • Adds ability to lock food amounts. Rebalance will preserve existing amounts. Locks are ...
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Google Play current version 1.21.16
New in 1.21.16 • Meals can now be saved over macros. Remember, with great power comes great responsibility. • Adds ability to lock food amounts. Rebalance will preserve existing amounts. Locks are ...
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I Have An RP Gift Card, How Do I Check The Balance?
An RP Gift Card is a great way to gift your friends and loved ones RP products such as Templates, eBooks, apparel, and more! Note: The RP Gift Card may not be used on the RP Diet Coach app, the RP ...