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Diet App Not Working

Most app problems are fixed in a newer version, so start with step 1.

  1. Update the app. Open the App Store or Google Play, search for RP Diet Coach, and tap Update if it appears.
  2. Fully close and reopen the app. Swipe it away from your recent apps, then open it again.
  3. Restart your phone.
  4. Android only: clear the app's cache. Go to Settings › Apps › RP Diet Coach › Storage › Clear cache. Choose Clear cache, not Clear storage/data. This frees up space and fixes some display and swipe problems. 
  5. Check your phone meets the minimum OS requirement.

Still having trouble? Email app.support@rpstrength.com with:

  • Your account email
  • Your phone model and app version (More › Settings/About)
  • What you were doing when the issue appeared, plus a screenshot or screen recording if you can

Your diet data is stored in your account, so updating or reinstalling won't erase it.

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